Frequently Asked Questions
Everything you need to know about FELIWAY fashion and services.
What is the standard shipping time for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but usually range between 10-15 business days.
How do I determine my correct size?
Each product page includes a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite garments to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund may incur a small restocking fee.
Where are FELIWAY garments manufactured?
Our collections are ethically produced in certified facilities that prioritize fair wages, safe working conditions, and high-quality craftsmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my FELIWAY clothing?
To maintain the longevity of your pieces, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions are located on the inner label of every garment.